Contact us

Venue Cymru, Promenade, Llandudno, LL30 1BB

Box Office: 01492 872000

Conference Reception: 01492 879771

Y Review Restaurant: 01492 873641

Email: info@venuecymru.co.uk

BSL - Interpreters Live

Conwy County Borough Council will make it easier for members of the county’s Deaf community to access services from 17 December 2018 when a new video interpreting service – called ‘InterpretersLive!’ – will be launched for a 12-month pilot scheme.

It means Deaf customers, who communicate using British Sign Language (BSL), will be able to contact the council through a British Sign Language interpreter.

Conwy County Borough Council will make it easier for members of the county’s Deaf community to access services from 17 December 2018 when a new video interpreting service – called ‘InterpretersLive!’ – will be launched for a 12-month pilot scheme.

It means Deaf customers, who communicate using British Sign Language (BSL), will be able to contact the council through a British Sign Language interpreter.

People who do not wish, or are unable, to travel will be able to use the service face-to-face from the comfort of their own home, using a video relay system.

For more information on how to use this service visit the CCBC website

Compliments and complaints should be directed to the relevant General Manager, in writing via email or post.

Venue Cymru

Sarah Ecob, General Manager, Venue Cymru, Promenade, Llandudno, LL30 1BB

Email:  info@venuecymru.co.uk 

Theatr Colwyn

Phil Batty, Theatre Manager, Theatr Colwyn, Abergele Road, Colwyn Bay, LL29 7RU

Email: theatrcolwyn@conwy.gov.uk 

We aim to acknowledge complaints within 7 working days. And respond with 14 working days.